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Driven by Excellence: An Interview with the Founder of Levant Limo

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In a city that never slows down, finding luxury transportation that’s as dependable as it is elegant can feel like a rare find. That’s exactly what sets Levant Limo apart. Founded with a mission to raise the standard of private travel, the company has quickly earned a reputation for five-star hospitality, immaculate vehicles, and a deep commitment to client satisfaction. We sat down with the visionary behind Levant Limo to learn more about what drives the brand forward—from early inspirations to what it takes to deliver an exceptional ride, every time.

What inspired you to start Levant Limo?

When I entered the transportation industry, I quickly noticed a clear gap—many services offered luxury vehicles, but very few delivered a truly reliable, professional experience that put the customer first. I wanted to change that. My vision for Levant Limo was to build a brand that represents consistency, premium hospitality, and trust. From the very first interaction to the final drop-off, our mission is to provide the kind of high-end experience that’s often promised—but rarely delivered.

How did your very first ride go?

I’ll never forget it. The client was a business traveler flying in from the East Coast. Everything went smoothly, from the on-time pickup to the detailed route planning. The feedback at the end was incredibly positive. They told me they hadn’t felt that relaxed during a ride in a long time. That one comment confirmed I was on the right path—and motivated me to set even higher standards from that day forward.

What makes a “five-star” chauffeur in your eyes?

To me, a five-star chauffeur is someone who masters the balance between attentiveness and discretion. They understand that every client is different. Some passengers want quiet, some enjoy a friendly chat, others need a focused work environment. Our chauffeurs know how to read the moment and act accordingly. Punctuality, grooming, road knowledge, and safety skills are essential—but it’s the emotional intelligence that separates a good driver from a great one.

Why do you always aim to arrive 15 minutes early?

Arriving early gives us the buffer needed for any last-minute client needs—whether it’s loading extra luggage, assisting someone with mobility challenges, or just offering a relaxed experience without rushing. It also shows that we respect our clients’ time. Being early is one of the simplest, yet most powerful ways to demonstrate professionalism.

How do you decide which vehicles join the fleet?

We only invest in the latest model vehicles because our clients expect—and deserve—the best. Beyond aesthetics, new models offer improved safety, advanced technology, and the smoothest rides. We also take client feedback seriously. If passengers are consistently drawn to a certain vehicle for its comfort or prestige, we factor that into future purchases.

What’s your favorite car to ride in—and why?

Hands down, the Cadillac Escalade. It’s the most requested and admired vehicle in our fleet for a reason. It offers the perfect combination of style, power, and luxury. For both drivers and passengers, the Escalade creates a commanding presence. It feels like the ultimate VIP experience, and our clients love that.

Can you share a memorable trip or client story?

One that stands out is a client who invited me to join them at a college football game after I dropped them off. It was unexpected but so genuine. They said I had made their travel experience so smooth, they wanted me to enjoy the game too. For a moment, I didn’t feel like I was working—I felt like I was part of their day. That’s the kind of connection I aim to build with every client.

How do you keep every vehicle looking brand-new?

It’s all about discipline and pride in presentation. We wash every vehicle twice a day and do a full interior clean and sanitize after each ride. No shortcuts. When a client steps into one of our vehicles, it should feel as pristine as if it just rolled off the showroom floor. That level of care is part of the luxury experience.

What’s the biggest challenge in Chicago traffic?

Getting in and out of the city—especially during rush hour or when there’s a major event—is always tricky. That’s why we encourage clients to allow extra time and why our planning includes alternate routes and contingency options. Good planning from both sides always results in a smooth experience.

Many clients book airport transfers. What’s the secret to a stress-free pickup?

The key is preparation and communication. We track flights in real-time, arrive early, and always keep the client updated. Whether it’s a gate change or a delay, we adjust accordingly. A lot of people assume airport transfers are stressful, but with the right systems and professionalism, they can actually be one of the smoothest parts of the journey.

How has corporate travel changed since you started?

There’s been a noticeable shift toward cost-consciousness. Many companies are more strategic with how they allocate travel budgets—opting for shared rides or limiting unnecessary trips. But even with tighter budgets, they still expect reliability and professionalism, and that’s where we excel.

Are you exploring eco-friendly or electric vehicles?

We’re certainly keeping an eye on the EV space, and we support sustainability initiatives. However, electric vehicles still pose range and infrastructure limitations—especially for longer trips or luxury services where amenities and spaciousness are key. We’re evaluating carefully and will invest when we’re confident we can maintain our service quality without compromise.

What’s one thing people get wrong about limo service?

Some people assume it’s just about the car—but the real value is in the service. Our pricing reflects far more than a vehicle—it reflects experience, training, trust, and peace of mind. You’re not just paying for a ride; you’re investing in a consistent standard of care. I’m always open to explaining that to potential clients who value professionalism.

How do you train chauffeurs to deliver great hospitality?

Every chauffeur goes through licensing, background checks, and specific hospitality training. But more than that, we work only with individuals we know and trust—non-smokers who understand what it means to represent a luxury brand. They’re trained to anticipate needs, maintain discretion, and provide the kind of experience you’d expect at a five-star hotel.

Where do you see Levant Limo five years from now?

My goal is to continue growing our reputation as one of Chicago’s premier luxury transportation companies. I envision us expanding our fleet, growing our team of trusted chauffeurs, and becoming the go-to name for clients who value excellence. We’ll let our reviews, referrals, and repeat clients speak for the quality of work we deliver every day.

From meticulous fleet selection to chauffeurs who treat discretion as an art form, Levant Limo’s founder makes it clear that luxury transportation is about far more than a polished vehicle—it’s a commitment to trust, timing, and genuine hospitality. As the company positions itself for continued growth and an even stronger reputation over the next five years, one thing remains constant: every mile will be driven with the same passion that inspired that very first, rave-review ride. Whether you’re a frequent executive traveler or someone planning a once-in-a-lifetime event, Levant Limo promises a journey where excellence isn’t the goal—it’s the baseline.

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