When it comes to redefining luxury ground transportation, few companies do it better than Odyssee Transport. Built on a foundation of professionalism, comfort, and personalized service, Odyssee has become a trusted name for business travelers, executives, and discerning clients across Montreal and beyond.
In this interview, we explore the story behind the company’s success, its commitment to excellence, and how it’s shaping the future of premium travel experiences.
Can you tell us how Odyssee Transport got started?
Odyssee Transport began as a family venture in 1997, founded by my father. He had a deep respect for personalized service and a passion for hospitality. What started as a humble car service gradually evolved into something greater as we realized the growing demand for reliable, high-end transportation. It’s a legacy that I’ve proudly continued and grown into a luxury brand.
What inspired you to create a luxury transportation company?
It came from a desire to elevate the customer experience in a way that combined comfort, professionalism, and attention to detail. We saw a gap in the market for truly seamless, high-end service—especially for travelers who value their time and privacy. Our goal was to redefine what people expect from chauffeur-driven transportation.
Did you always dream of working in this industry?
Not always, but the idea of creating something impactful and service-oriented was always in me. As I watched my father interact with clients and treat every ride like a VIP experience, I realized how rewarding this line of work can be. Eventually, I couldn’t imagine doing anything else.
What makes Odyssee Transport different from other car services?
Every detail is thought through—from our meticulously maintained fleet to our multilingual customer support, real-time flight tracking, and professional chauffeurs. We don’t just drive people; we offer peace of mind, comfort, and elegance. Our all-inclusive pricing also ensures transparency, which clients really appreciate.
Who are your typical clients—business travelers, tourists, or both?
Both. Business travelers rely on us for punctuality and discretion, while tourists love the ease of getting around in style. We also cater to event organizers, families, and VIPs. Montreal’s status as an international city means we serve a beautifully diverse clientele.
How do you ensure every ride is a luxury experience?
It starts with our chauffeurs—trained professionals who know how to blend service with subtlety. Our vehicles are always pristine, our technology keeps us ahead of schedule, and we personalize every ride based on our clients’ preferences. From bottled water to music choices, the small touches matter.
You’ve expanded beyond Montreal—how did that growth happen?
It was organic. Many of our clients asked for our services in other cities they frequented, especially for corporate roadshows and international travel. So we began building trusted partnerships and carefully extending our network. Demand drove the expansion, and we followed with precision.
What cities or destinations are you most excited to serve next?
We’re already proudly serving major hubs across North America, including the U.S., Mexico, and the Dominican Republic, as well as key European cities like Paris and London. Looking ahead, we’re excited to expand deeper into Europe—cities like Rome, Madrid, and Frankfurt are on our radar. We’re also preparing to launch services in Asia, with a focus on business and luxury travel centers like Singapore, Tokyo, and Hong Kong. And of course, Dubai is high on our list—it’s a global epicenter for both corporate and leisure travelers. Our growth is always strategic, with quality and consistency at the core of every expansion.
Do you see Odyssee Transport becoming a global brand?
Absolutely. That’s the vision. We’re building something scalable and timeless—something that speaks to discerning travelers around the world. Global presence, with local expertise and the same personalized service in every destination.
What can a first-time client expect from their ride with you?
A flawless experience—from booking to drop-off. Clients can expect a clean, luxurious vehicle, a professional chauffeur who respects their privacy, and service that feels effortless. Whether it’s an airport transfer or a full-day itinerary, everything is handled with care.
How do you choose your chauffeurs?
Very carefully. Beyond driving skills, we look for people with emotional intelligence, discretion, and a genuine love of service. Every chauffeur goes through background checks, extensive training, and continual performance assessments. They are the face of our brand.
What’s your most requested service?
Airport transfers remain our most popular service, especially with business clients. Our meet-and-greet option, combined with flight tracking and luggage assistance, really sets us apart. Corporate roadshows are also increasingly in demand.
Where do you see the company in the next 5 years?
In five years, we envision Odyssee Transport operating in multiple international cities with a consistently elite standard of service. We’re also investing in tech—more real-time features, app enhancements, and AI to streamline operations and client experience.
Are there any exciting new services or features coming soon?
Yes! We’re piloting a concierge-style booking option through our app, allowing clients to customize every detail of their ride. We’re also introducing premium tier packages for frequent travelers and expanding our eco-luxury fleet with hybrid and electric options.
How do you see luxury transportation changing in the future?
The future is digital and sustainable. Clients expect personalization, real-time updates, and carbon-conscious choices. We’re leaning into tech without sacrificing the human touch. Service will remain at the core, but innovation will elevate the experience.
If you weren’t doing this, what career do you think you’d be in?
Probably something in hospitality or tech—somewhere I could still combine strategy, creativity, and service. But honestly, I feel like I’m already doing my dream job.
As the interview comes to a close, one thing is clear—Odyssee Transport is redefining what it means to travel in style. With a focus on precision, personalized service, and true luxury, they are setting new standards in the world of premium transportation. Whether it’s for business or leisure, clients can trust Odyssee to deliver more than just a ride—they deliver an experience crafted with care, elegance, and reliability.
