In the world of luxury transportation, where timing, comfort, and discretion are everything, Switzerland’s Express Transfer has quickly made a name for itself as a premium car service known for its reliability and class. At the heart of the brand is Dumitru Cotovanu, a visionary entrepreneur with a passion for precision and a deep understanding of what premium clients really want.
We sat down with Dumitru to talk about how Express Transfer began, what sets it apart, and where he sees the future of luxury transportation heading.
What inspired you to start Express Transfer?
I wanted to create a transportation service that’s always on time, comfortable, and reliable. I noticed that many clients were looking for premium transport but often ended up with services that didn’t meet their expectations. So, I decided to do things differently.
What makes your company different from other car services?
Punctuality, flexibility, and attention to detail. We’re available 24/7, offer an extra hour of free waiting time at the airport, and have a modern fleet of premium cars. Our clients know they can count on us for a smooth and stress-free experience.
What is your biggest goal for the company in the next few years?
To grow and expand while maintaining high-quality service. We want to make our service even more convenient—maybe with our own app—and add more electric vehicles to our fleet.
How has the luxury transportation industry changed in recent years?
More people are looking for electric cars and easy online booking. That’s why we’ve added Tesla Model 3, Tesla X, Mercedes EQV and Mercedes EQE to our fleet and are always adapting to new customer needs.
How do you make sure every ride is a great experience?
By focusing on the details. Our cars are always clean and well-maintained, our drivers are professional and flexible, and we listen to what our clients want. We make sure every ride is as smooth and enjoyable as possible.
What’s the most common request from your clients?
Mainly airport transfers with flexible waiting times. Many clients also book us for business trips, VIP transport, and corporate events.
How do you use customer feedback to improve your service?
We take it seriously. If a client prefers a certain type of music, a specific temperature in the car, or a different route, we adapt. Every detail matters.
What has been the biggest challenge in running a luxury car service?
Maintaining high standards while growing the business. We want every ride to be perfect, but we also need to manage costs efficiently. It’s a constant balancing act.
What would your dream transportation service of the future look like?
A fully electric, AI-powered system where clients can book instantly, and the car is already set to their preferences—temperature, music, seat position—everything personalized. Maybe even self-driving cars in the future.
Where do you see Express Transfer in five years?
I see us growing into one of the top premium transport services in Switzerland and expanding into more European markets. We want to work with more companies and build an even more modern fleet.
If you could take a ride anywhere in the world, where would you go?
I’d love to do an epic road trip from Switzerland to Dubai, driving through Europe, the Balkans, Turkey, and the Middle East. Imagine crossing breathtaking mountain passes, endless deserts, and vibrant cities—all in a luxury car with the perfect playlist. That would be the ultimate adventure!
If you weren’t running Express Transfer, what would you be doing?
Probably something related to premium services or technology. I love creating solutions that make people’s lives easier and more comfortable.
At LimoMag, we believe great transportation is about more than just getting from A to B—it’s about how you feel along the way. Dumitru Cotovanu’s vision for Express Transfer reflects that philosophy perfectly: precise, premium, and personal.
Whether you’re flying into Zurich, heading to a corporate meeting, or simply looking for an unforgettable ride across the Alps, Express Transfer is proving that Swiss-quality service still sets the gold standard in luxury mobility.
Learn more about Express Transfer: https://expresstransfer.ch
